Shipping policy

Processing Time

All orders are processed within 1–3 business days after you place your order.
Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. We appreciate your patience.

Shipping Locations

We currently ship from Melbourne, Australia to the following regions:

  • Australia

  • United States

  • Canada

  • United Kingdom

  • New Zealand

  • Singapore

  • Hong Kong

  • Other international destinations (varies by product)

Shipping availability may differ depending on your location at checkout.

Shipping Rates & Delivery Times

Australia

  • Standard Shipping: 3–8 business days

  • Express Shipping: 1–3 business days

United States

  • Standard International Shipping: 6–12 business days

  • Express International Shipping: 4–8 business days

Rest of World

  • Standard International: 7–15 business days

  • Delivery times may vary by destination.

Please note: Delivery estimates are provided by our postal and courier partners and may be affected by customs delays, holidays, or unexpected logistics issues.